Terms of Sales
Cod. Fisc./P.Iva 01701360032 | Isrc. Reg. imprese di Milano Nr. 01701360032
Cap. Sociale 100.000 Euro I.V.
Viale Premuda 46, 20129 Milano (MI)
CataloguesAll dimensions in our catalogues are in millimetres or centimetres. Every indication, drawing or picture of the products in Pronema S.r.l. catalogues and/or price lists is for indicative purposes only and is not binding, and may be changed without notice at any time. NO part of these catalogues or price lists may be reproduced without the prior written permission of Pronema S.r.l..
Profile TolerancesDimensional tolerances are typical of machined aluminium and/or steel products and depend on the machinery we use. For this reason, differences within a range of +/- 3mm should be considered compliant.
OrdersOrders are understood as a reservation of products and do not bind Pronema S.r.l. to deliver all or part the order. Any order implies full acceptance of our sales conditions. As our goods are made to measure, cancellations will not be accepted where the goods have already been manufactured. Orders must be placed exclusively by filling out our forms, indicating the product code as specified in the catalogue; only the details provided in the order confirmation will be binding for Pronema S.r.l.
PricesAll prices in our price lists are in Euro and are net of VAT and any other tax. The price shown in the order confirmation is ex our warehouse in Comignago. According to fluctuations in raw material prices, the end price shall be that indicated in the order confirmation; because of this, we may vary the conditions specified herein without prior notice. Any import taxes, customs duties, and other taxes relating to the country of destination will be fully borne by the buyer. Any statements, promises and guarantees from persons who do not officially represent the company (employees, sales representatives, agents and business agent) and differing from the terms contained herein, are not in any way binding for Pronema S.r.l.
ShipmentsAll products are shipped freight collect, unless otherwise agreed. The goods are shipped at the buyer's own risk, even if sold carriage paid, and Pronema is released from all liability in case of accidents or incidents. The recipient must check the goods on arrival and notify any damage to the carrier, even when the goods are delivered carriage free. For production reasons, the goods ordered may be delivered on a different date and with different lots.
PackagingStandard packaging is free of charge, while special packaging will be chrged extra at cost.
DeliveryPronema S.r.l. agrees to comply with the terms of delivery specified in the order confirmation. The causes which prevent or delay the shipment of materials such as, by way of example but not limited to, delayed supplies of raw materials, import bans, strikes (including company strikes) and other causes which prevent or delay their production and/or processing, are considered as force majeure events and in such cases Pronema S.r.l. cannot be held responsible for delays in deliveries. In the above cases, Pronema S.r.l. may delay deliveries until after the causes of the delay have been removed. Once the delivery by courier has been accepted, the goods are considered delivered.
PaymentsThe amounts shown on the invoices cannot be rounded. Bank charges are paid by the buyer. Although accepted by Pronema S.r.l., checks or bills will be considered as a payment only once they have been successfully cashed. If the customer defaults on a payment, default interest will be automatically charged to the extent provided by Italian Legislative Decree 231/2002, without the need for a letter of formal notice. A default of more than sixty days will constitute a major breach, and will result in the termination, without the need for prior notice, of any supplies or current contracts, although not related to the payments concerned, subject to compensation for damages. In the event of an extended payment, failure to comply with a single deadline, in addition to the aforementioned consequences, will automatically result in forfeiture of the agreement, making the entire outstanding amount immediately due.
WarrantyPronema S.r.l. guarantees that the products sold have been carefully checked and tested where required, and they are in any case covered by warranty according to the law, from the date of delivery specified in the accompanying document.
The warranty covers all original defects in materials and workmanship and is limited to defects occurring when the product is properly used for its intended purpose. THIS warranty does not include damage caused by improper installation, misuse, alteration or unauthorised modifications to the components and any other tampering. This warranty does not cover damage to surfaces caused by use of abrasives or acids or by failure to clean and/or lack of maintenance. It cannot be guaranteed that there will be no differences between colour baths and different prints. In terms of correspondence between colours, our “aluminium colour chart” for profiles, our “technical fabrics chart” for technical fabrics, and our “swatch” samples for soft fabrics shall prevail. For each claim, the product must be accompanied by the relevant document.
ClaimsThe buyer must check the goods immediately on receipt and make sure there is no damage. Under penalty of cancellation of the warranty, any claims related to non- compliance and defects must be notified by registered letter within eight days of receiving the goods, and the allegedly defective product(s) shall be returned to Pronema S.r.l. to allow the company to undertake any appropriate inspections. If, as a result of such inspections, the alleged defect was confirmed to exist, Pronema S.r.l. will replace the defective goods free of charge, provided that they are returned ex warehouse. We will not accept claims on products and/or fabrics which have been modified or cut.
ReturnsPronema S.r.l. will not accept any returned goods unless previously authorised in writing and with our company's authorisation number, and in any case only where the goods have been shipped freight prepaid. Goods returned for repair will be accepted only if perfectly cleaned, washed and complete with all information required to carry out the repair.
LiabilityPronema S.r.l. shall not be liable for any damage to persons, animals or property arising from non-compliance with safety requirements, or improper installation, and/or installation without carrying out the appropriate checks.
Applicable Law - JurisdictionAny dispute will be resolved under the Italian law. The court of Novara and its branch office in Borgomanero shall have exclusive jurisdiction over any disputes.
The seller shall retain title to all goods delivered until payment has been received in full.